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Wednesday 30 December 2015

Order & Return Policy

How to order a product:

Product can be order by sending a mail to hemapawar25@gmail.com
Delivery charges would be depending on location.

How are items packaged?

All items are carefully packaged as to avoid any form of damage.

Return Policy:

We allows for easy returns and refunds for:

    1. Products which you received in "Damaged/Defective/Broken" condition.
    2. Products not as per description/photo on the blog.

All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your dispute within 3 days of receipt of the product. Disputes registered after 3 days of delivery may not be entertained.

How to raise dispute for an order?

You need to register your dispute

    1. By sending email to hemapawar25@gmail.com with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received Please mention your order number in the email.
we offer you a No Questions Asked Return Policy. Within 3 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund (excluding shipping costs). 

2.When you return your product, just indicate the reason for your return in a short note, put the item and the note with the order number into a secure package, affix our address note (our returns address is will be given by mail) and send it through a reliable courier or mail it to us. 

We will refund to you the entire cost of the returned item, less shipping costs.

How will the delivery be done?

    We try to process all deliveries through reputed courier company.

How can I track the delivery of my order?

All Trendy handmade Gift Basket items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.

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